Vivencia Note: The product will be sent under the label of “Yedi İklim” which is the brand name of Vivencia
Beginning from the date you receive your order, in 15 days, you have the right to return it in an unused and undamaged condition. For the recognization of you return, you have to send us the product with both copies of the receipt we send you. Otherwise your return process will not be recognized. Our return policy is not available for “personal care products, cosmetics and watches”. Our return policy is not valid for Haute Couture, Evening Dresses, Covered Swimsuits, Accessories and Underwear products.
Shipping and customs fees that may occur in international returns belong to the customer.